Date: 2008-01-22 11:59 am (UTC)
Hey, I feel you pain bro. I now run a mini helpdesk and have gnawed my arm in frustration at users. Only becase they are in London and I can't gnaw their arm off.

USER: Its wrong!
ME: Jolly good. Who are you, and what are you talking about?
USER: Its me. My report is wrong.
ME Excellent. Now, a user ID...?
USER: What's that?

Oh God, I can't go on, you know the rest of it...
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