How do you get information - important, relevant, timely and simple information - out to an office full of staff?
Look, email doesn't work, half of them don't read it, half can't, and the statistically-insignificant remainder are too busy posting on LJ or tracking their ebay auction for hideous tat.
Intranets are famously useless for this sort of thing: great reference library, killer knowledgebase, lousy noticeboard.
Tell the Helpdesk? Half of those monkeys forget and half of my users will come up to my office first, to see if they ought to bother calling. No use there, tried that.
There's only one solution: I need a bell and a tricorn hat. "Oyez! Oyez! Agresso will be running slow today! Don't panic! It's management's fault! Do some filing instead! Oyez! Oyez!"
Look, email doesn't work, half of them don't read it, half can't, and the statistically-insignificant remainder are too busy posting on LJ or tracking their ebay auction for hideous tat.
Intranets are famously useless for this sort of thing: great reference library, killer knowledgebase, lousy noticeboard.
Tell the Helpdesk? Half of those monkeys forget and half of my users will come up to my office first, to see if they ought to bother calling. No use there, tried that.
There's only one solution: I need a bell and a tricorn hat. "Oyez! Oyez! Agresso will be running slow today! Don't panic! It's management's fault! Do some filing instead! Oyez! Oyez!"