" From a tech support point of view it can be really useful to say "Anyone else having a problem with...?" and get quick responses from multiple people"
A computer service company I used to work for looked down on that kind of thing. Any time you had to ask another staff member something, they insisted on a job-number to book their 15 minute minimum too. Any query, esecially if it was a 30sec question. (eg like can outlook express be made to reply with the identity that the message was sent to, by default (Y/N)? ) I didn't mind looking stuff up but hating pounding books/websites only to find something basic isn't supported (or is in version x + 1.01).
Purpose for my reply? : Enjoy your luxuries folks, not everyone gets them...
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timeasmymeasure
no subject
Date: 2009-03-17 06:40 am (UTC)A computer service company I used to work for looked down on that kind of thing.
Any time you had to ask another staff member something, they insisted on a job-number to book their 15 minute minimum too. Any query, esecially if it was a 30sec question. (eg like can outlook express be made to reply with the identity that the message was sent to, by default (Y/N)? ) I didn't mind looking stuff up but hating pounding books/websites only to find something basic isn't supported (or is in version x + 1.01).
Purpose for my reply? : Enjoy your luxuries folks, not everyone gets them...