This is rumour control, here are the facts

[andygates]

How do you get information - important, relevant, timely and simple information - out to an office full of staff?

Look, email doesn't work, half of them don't read it, half can't, and the statistically-insignificant remainder are too busy posting on LJ or tracking their ebay auction for hideous tat.

Intranets are famously useless for this sort of thing: great reference library, killer knowledgebase, lousy noticeboard.

Tell the Helpdesk? Half of those monkeys forget and half of my users will come up to my office first, to see if they ought to bother calling. No use there, tried that.

There's only one solution: I need a bell and a tricorn hat. "Oyez! Oyez! Agresso will be running slow today! Don't panic! It's management's fault! Do some filing instead! Oyez! Oyez!"

Comments

[skean.livejournal.com]

Resort to old fashioned tactics. Close the office door and stick a big notice on it telling all and sundry if they're bothering you becase of said issue, there's nought thee can do about it.

Stick an IVR on the front end of Helpdesk as well "If you're calling about the Allegro problem, please ask your manager if he knows what a PHB is". Guaranteed to up peoples blood pressure.

[andygates.livejournal.com]

A notice on my door?

Have you been bludgeoned insensible by the naieve stick?

They will look at it, grunt, and open the door saying, "Is there a problem with Arsegresso then?"

[thudthwacker.livejournal.com]

Maybe sneak a notice on someone else's door?

[skean.livejournal.com]

Lock door? Leave for day?