For the record

[andygates]

I really hate working with IT support people who hate users.  There's little positive in being stuck in a room with people who are constantly insulting, mocking and belittling the people we're supposed to help.  Le sigh.

Comments

[andygates.livejournal.com]

I hate that tribal them-and-us thing. Sure we laugh at the dumbness, and I'm sure the brain surgeons would be yukking away with,

"And then he tried to use a #206 speculum to hold back the dura mater."
"Dude. No way."
"Way."
"Man, that is so lame! It's not like it's difficult to remember - #206 is for the ladies. #184's for intracranial exploration. Makes you wonder why they bother..."

Thing is, you can joke about it and mean well, or you can joke about it and be mean. And these guys feel - if such a word isn't too gross a neologism - userist. It's mean-spirited and started from the premise, "Whatever your question: No. Now change my mind" - very different from the ILRT's "pamper your geeks" attitude!